Frequently Asked Questions -FAQ

Shipping Returns Shopping

Get fast Answers And Information About Common Issues 

Free Shipping Destinations 

Free Standard shipping is offered on everything we sell.

We offer this within the lower 48 states of the USA.

We do not ship to Alaska, Hawaii, Puerto Rico, Canada, Mexico, or Overseas. Additional charges may apply in some cases. This includes, but is not limited to, delivery locations that are not accessible by road, require a ferry ride, And/or for items that require special handling or equipment to complete delivery.

  • Prices Are In  US Dollars
  • Customs And Taxes are extra

Shipping Methods

  • Additional charges may apply in some cases.
  • This includes, but is not limited to, delivery locations that are not accessible by road, require a ferry ride,
  • And/or for items that require special handling or equipment to complete delivery.
  • Most orders ship via UPS, USPS, or FedEx ground.
  • Most orders ship out within 1 to 7 business days and are delivered within 2-21 business days of the order being placed. Depending on your distances to our closest warehouse!
  • We send out tracking email shortly after the order ships out
  • Some shipments may require a signature for delivery, but most orders ship with no signature required. If a signature is required then the shipper will make up to 3 delivery attempts.
  • We are currently unable to ship to the following locations: Alaska, Hawaii, Canada, or Puerto Rico.

Shipping Operating Hours

Monday – Friday 9:00 am – 5:00 pm Mountain Standard Time

We are closed on weekends and statuary holidays.

SHIPPING RELATED PROBLEMS

Common Problem Fix.

  • Cartons may be delivered on different days.
  • One or more cartons may be marked “damage in transit” by FedEx/UPS and returned to our warehouse.
  • A shipment/carton may be stalled or lost in transit.
  • Check if your shipping address is correct ( Let’s make sure we shipped to the right place. Current shipping addresses are listed under “Deliver To:” on the page).
  • Check around your home or with neighbors. (Boxes might be at back doors, behind bushes, etc.)
  • Give it 2 days. (Sometimes carriers incorrectly scan packages that are still in transit).
  • Check your mailbox or anywhere else you receive mail (Carriers deliver differently, especially if the package is small enough to fit inside your mailbox).
  • Check for a notice of attempted delivery. (This notice will tell you the steps you should take to receive your package).
  • Contact the assigned carrier Use your tracking number “Found on track my Order form” to start a claim with the carrier (FedEx, UPS, etc.).
  • To contact FedEx, call 1-800-463-3339.
  • For UPS, submit a claim or call 1-866-742-5877.
  • Tried everything? We’ll fix it!

Missing Shipment

A: Missing Parts:/Missing Shipment,

  • please email customerfirst@cravintrends.com with details regarding which part(s) are missing. We may request additional information.
  • If replaceable parts are missing, Craving Trends LLC. Cravintrends. Will offer replacement parts at no charge. Please provide all required part numbers and quantities of each and email customer first@cravintrends.com
  • If your entire Item/Shipmen. Please preview your shipping date and tracking details.
  • We are unable to offer complete item replacement when the issue can be resolved by replacing part(s).
  • If an item ships in multiple cartons, and it seems that many parts are missing, this may constitute an entire carton. Please check your orders tracking details for more information, the following situation is common, some of which requires a shipping claim to be filled as described above.

FedEx Missing shipement

A: Missing Order (FedEx or UPS): please email customerfirst@cravintrends.com

  • Our team will assist with shipping a no-cost replacement and our team will file a claim with the carrier.
  • our team will assist in checking the cost of the lost/undelivered carton so that a replacement can be purchased (cost recouped via a claim being filed with your carrier).

FedEx Damaged Shipments

Q: The item arrived damaged / with parts missing / with a defect. How is this resolved?

  • A: Shipping Damage (FedEx): please email photos of the item and its packaging to customer first@cravintrends.com.
  • Please clarify which part(s) are damaged.

After an internal review and evaluation, we will provide a resolution.

  • ship replacement parts at no charge.
  • If the issue cannot be resolved with a part and if the customer does not desire a partial credit will authorize a complete item replacement.
  • However, if the customer does not wish to accept parts or a replacement item and instead would like to cancel/return their item(s), the case will be re-classified as buyer’s remorse; a 30% return/handling fee will apply and the customer is responsible for return shipping arrangements.

FREIGHT DAMAGE

B: Shipping Damage (freight/LTL):

  • if a freight shipment is damaged upon delivery, you must notate the damage on the POD (proof of delivery) when signing for and accepting delivery of the shipment.
  • We also recommend you refuse delivery.
  • Please then contact customer first@cravintrends.com for further assistance.

Missing In Freight

A: Missing order (freight/LTL): please email customerservice@cravintrends.com.

  • We will then check freight tracking details and reach out to the carrier for more information.
  • If the carrier advises that the shipment is lost, a claim must be filed and a similar process to the missing order (FedEx/UPS) will be followed.

DELIVERY SURCHARGES

A delivery surcharge or oversize charge will be added to certain items due to special handling and shipping requirements (size, weight, etc.). These charges will be noted by the retail price of the item to which they apply

SHIPPING RESTRICTIONS

Shipping Restrictions: Certain items may not be eligible for Standard Plus shipping. These items include but are not limited to; art, lamps, mirrors, furniture, bean bags, certain accessories, any item with a length, width, height, or girth greater than 24”, or any item that requires a delivery surcharge. We will contact you if there is an issue with your order. Shipping of some restricted items may cause a delay in the processing of your order

All aforementioned types of claims MUST be made within 30 days of the original delivery date.

 OPERATION HOURS

Monday – Friday 9:00am – 5:00pm Mountain Standard Time

We are closed on weekends and statuary holidays.

RETURNS

 RETURNS

CUSTOMER SERVICE

  • Customer Service
  • Q: How do I report a customer service issue?
  • A: Send an e-mail to customer-service@cravintrends.com
  • To process a service request, you are required to provide the following: account name, order number, details of the issue, photos of the product plus photos of the product packaging.
  • Q: What is your return period?
  • A: We accept returns within 30 days from the date of delivery.
  • This is also a 30-day service period: any reports of damage, defect, missing items/missing parts, incorrect item(s) received, etc. must be sent to customer-service@cravintrends.com within 30 days from the date of delivery.
  • We do not cover any issues reported to us after this period, nor do we accept returns sent back after this time.

RETURNS / REFUNDS

NON-REFUNDABLE ITEMS

  • Custom order items, including Furniture and Art
  • Clearance Items
  • Personalized items
  • Bundled items at discounted rates, for example, “3 for $30” (unless the entire bundle is returned)
  • Items marked “Non-Returnable” on the product page.
  • Items you have already assembled
  • ***Mattress return disclaimer: All mattress purchases cannot be canceled, non-exchangeable and non-returnable after being shipped or picked up due to strict health code standards. ***

However, if your item is damaged or defective these exceptions do not apply.

In this case, contact us at customer-service@cravintrends.com

we’ll take care of it and work with you to find the best solution.

PLEASE: DO NOT RETURN PRODUCTS TO OUR OFFICE’S ADDRESS. SINCE WE ARE SHIPPING FROM LOCATIONS.

Refunds or exchanges for returns will be processed when the item has been received in our warehouse. Upon return, your item will be inspected, and exchanges, credits, or refunds will be issued for the purchase price. Please allow up to 2 to 3 weeks for your refund or exchange to process.

*Some conditions apply to see below for conditions.

  • Please notify us within 30 days of delivery to request a return authorization.
  • If the return is due to an order being damaged, defective, or incorrect, then we will arrange for a prepaid return at our expense and issue a full refund shortly after the return is received and inspections are made AT THE RETURN ADDRESS WAREHOUSE STATED ON THE PRODUCT PACKAGING
  • If the return is due to a reason other than the item being damaged, defective, or incorrect then the customer is responsible for shipping costs incurred.
  • Please note that while we do offer free shipping for many products on our website, the customer is responsible for all shipping costs incurred on returned orders that are not damaged, defective, or incorrect. Before returning a product, please obtain a return authorization by contacting us and providing the following information: customer name, item(s) to be returned, and the nature of the problem.
  • Refund minus any applicable return shipping cost will be issued shortly after return is received back at our warehouse.

PLEASE: DO NOT RETURN PRODUCTS TO OUR OFFICE’S ADDRESS. SINCE WE ARE SHIPPING PRODUCTS FROM MANY DESTINATIONS,  PLEASE USE THE RETURN ADDRESS STATED ON PACKAGING.

SPACE LIMITATIONS

Customers are responsible for their space limitations. Please be conscious of passages that could cause delivery issues (e.g., stairwells, hallways, doorways, Cancellation Policy at Craving  Trends LLC. – Cravintrends.com We are proud of how quickly our orders are shipped, but for this reason, we cannot guarantee that orders placed on our site will be canceled before shipment. Therefore, please review your order carefully to avoid cancellation. However, if you need to cancel your order, please contact us as soon as possible.

  • Please email customer-service@cravintrends.com with your order number and a cancellation request.
  • If your orders happen to be out of stock after replacing your order a full refund can be issued
  • If your order has not yet flowed through to our warehouse,(we cannot guarantee the delay) we are usually able to cancel and issue a full refund.
  • However, if your order has flowed through to our warehouse or has been picked by our warehouse staff and loaded into a trailer for shipping, we may not be able to cancel.
  • All cancellation requests are best-effort: we cannot guarantee that we will be able to cancel your order until we’ve checked its processing status and have provided a response to your inquiry.
  • If an order has shipped and you would still like to cancel, you are responsible for shipping fees and a 30% return handling/restocking charge.
  • Orders originating outside of the continental United States cannot be canceled once shipping has been initiated.

Will you restock items indicated as out of stock 

If items are temporarily out-of-stock, we will contact you as soon as possible by phone or email. You will have the choice to keep the order as placed, adjust it to exclude the back-ordered item, or cancel the order. The total shipping and handling charges will be appropriately adjusted and charged as the merchandise is shipped. Please note total shipping and handling charges will not increase for split orders of accessory items. Combining in stock and out of stock items in your order will cause a delay in the shipping of your order until all items have arrived.

Will I receive the same product that I see in the picture?” At Craving Trends LLC. cravintrends.com we make our best to represent faithfully our product in images photos illustrations and videos.

The product has to be the same as in the picture, but in some instances where unseen updates to the product may represent a few alterations in some details.

The color has to be the same as in the picture, but color can be affected by the intensity and warmth of the surrounding light. Therefore shades of color may look different in the different light settings.

  • If you receive the wrong item, notify us immediately (but no later than 30 days after delivery) via email with photo evidence to customer-service@cravintrends.com.
  • Please include photos of the packaging, especially the markings/item details that are printed on the carton itself.
  • Please provide your Craving Trends LLC. cravintrends order number in the subject of the email.
  • After evaluation, we will provide a resolution. If you decide that you do not want the correct item, you will be entitled to a full refund on the item once returned unless the item returns damaged. There will be a 30% restocking fee in the case that an incorrect item is returned in a damaged condition.
  • However, Craving Trends LLC.
  • reserves the right to correct typographical or photographic errors at any time.  This may involve a small margin of error in product dimensions, product features, finish colors, and other similar product specifications.

    Important Notice:

    • Natural raw materials used for the construction of our furnishings will have variations in areas such as (but not limited to) color, pattern, grain, fabric, texture. This includes substances such as wood and leather fabric and/or any synthetic materials These variations may appear in different surfaces of a single item, an area of a product when compared with that same area on an identical product, or on differing surfaces of different pieces of a matching set.
  • All buyer’s remorse returns will be credited the cost of the merchandise less than a 30% handling/restocking fee.
  • The return shipping arrangements are the responsibility of the customer.
  • All merchandise must be in its original packaging, unused, and resalable.
  • If an item is returned in poor condition, craving Trends LLC. reserves the right to increase the handling/restocking fee.
  • To initiate a return, please reach out to customer-service@cravintrends.com with an RA request.

 RETURNS

CUSTOMER SERVICE

  • Customer Service
  • Q: How do I report a customer service issue?
  • A: Send an e-mail to customer-service@cravintrends.com
  • To process a service request, you are required to provide the following: account name, order number, details of the issue, photos of the product plus photos of the product packaging.
  • Q: What is your return period?
  • A: We accept returns within 30 days from the date of delivery.
  • This is also a 30-day service period: any reports of damage, defect, missing items/missing parts, incorrect item(s) received, etc. must be sent to customer-service@cravintrends.com within 30 days from the date of delivery.
  • We do not cover any issues reported to us after this period, nor do we accept returns sent back after this time.

RETURNS / REFUNDS

NON-REFUNDABLE ITEMS

  • Custom order items, including Furniture and Art
  • Clearance Items
  • Personalized items
  • Bundled items at discounted rates, for example, “3 for $30” (unless the entire bundle is returned)
  • Items marked “Non-Returnable” on the product page.
  • Items you have already assembled
  • ***Mattress return disclaimer: All mattress purchases cannot be canceled, non-exchangeable and non-returnable after being shipped or picked up due to strict health code standards. ***

However, if your item is damaged or defective these exceptions do not apply.

In this case, contact us at customer-service@cravintrends.com

we’ll take care of it and work with you to find the best solution.

PLEASE: DO NOT RETURN PRODUCTS TO OUR OFFICE’S ADDRESS. SINCE WE ARE SHIPPING FROM LOCATIONS.

Refunds or exchanges for returns will be processed when the item has been received in our warehouse. Upon return, your item will be inspected, and exchanges, credits, or refunds will be issued for the purchase price. Please allow up to 2 to 3 weeks for your refund or exchange to process.

*Some conditions apply to see below for conditions.

  • Please notify us within 30 days of delivery to request a return authorization.
  • If the return is due to an order being damaged, defective, or incorrect, then we will arrange for a prepaid return at our expense and issue a full refund shortly after the return is received and inspections are made AT THE RETURN ADDRESS WAREHOUSE STATED ON THE PRODUCT PACKAGING
  • If the return is due to a reason other than the item being damaged, defective, or incorrect then the customer is responsible for shipping costs incurred.
  • Please note that while we do offer free shipping for many products on our website, the customer is responsible for all shipping costs incurred on returned orders that are not damaged, defective, or incorrect. Before returning a product, please obtain a return authorization by contacting us and providing the following information: customer name, item(s) to be returned, and the nature of the problem.
  • Refund minus any applicable return shipping cost will be issued shortly after return is received back at our warehouse.

PLEASE: DO NOT RETURN PRODUCTS TO OUR OFFICE’S ADDRESS. SINCE WE ARE SHIPPING PRODUCTS FROM MANY DESTINATIONS,  PLEASE USE THE RETURN ADDRESS STATED ON PACKAGING.

SPACE LIMITATIONS

Customers are responsible for their space limitations. Please be conscious of passages that could cause delivery issues (e.g., stairwells, hallways, doorways, Cancellation Policy at Craving  Trends LLC. – Cravintrends.com We are proud of how quickly our orders are shipped, but for this reason, we cannot guarantee that orders placed on our site will be canceled before shipment. Therefore, please review your order carefully to avoid cancellation. However, if you need to cancel your order, please contact us as soon as possible.

  • Please email customer-service@cravintrends.com with your order number and a cancellation request.
  • If your orders happen to be out of stock after replacing your order a full refund can be issued
  • If your order has not yet flowed through to our warehouse,(we cannot guarantee the delay) we are usually able to cancel and issue a full refund.
  • However, if your order has flowed through to our warehouse or has been picked by our warehouse staff and loaded into a trailer for shipping, we may not be able to cancel.
  • All cancellation requests are best-effort: we cannot guarantee that we will be able to cancel your order until we’ve checked its processing status and have provided a response to your inquiry.
  • If an order has shipped and you would still like to cancel, you are responsible for shipping fees and a 30% return handling/restocking charge.
  • Orders originating outside of the continental United States cannot be canceled once shipping has been initiated.

Will you restock items indicated as out of stock 

If items are temporarily out-of-stock, we will contact you as soon as possible by phone or email. You will have the choice to keep the order as placed, adjust it to exclude the back-ordered item, or cancel the order. The total shipping and handling charges will be appropriately adjusted and charged as the merchandise is shipped. Please note total shipping and handling charges will not increase for split orders of accessory items. Combining in stock and out of stock items in your order will cause a delay in the shipping of your order until all items have arrived.

Will I receive the same product that I see in the picture?” At Craving Trends LLC. cravintrends.com we make our best to represent faithfully our product in images photos illustrations and videos.

The product has to be the same as in the picture, but in some instances where unseen updates to the product may represent a few alterations in some details.

The color has to be the same as in the picture, but color can be affected by the intensity and warmth of the surrounding light. Therefore shades of color may look different in the different light settings.

  • If you receive the wrong item, notify us immediately (but no later than 30 days after delivery) via email with photo evidence to customer-service@cravintrends.com.
  • Please include photos of the packaging, especially the markings/item details that are printed on the carton itself.
  • Please provide your Craving Trends LLC. cravintrends order number in the subject of the email.
  • After evaluation, we will provide a resolution. If you decide that you do not want the correct item, you will be entitled to a full refund on the item once returned unless the item returns damaged. There will be a 30% restocking fee in the case that an incorrect item is returned in a damaged condition.
  • However, Craving Trends LLC.
  • reserves the right to correct typographical or photographic errors at any time.  This may involve a small margin of error in product dimensions, product features, finish colors, and other similar product specifications.

    Important Notice:

    • Natural raw materials used for the construction of our furnishings will have variations in areas such as (but not limited to) color, pattern, grain, fabric, texture. This includes substances such as wood and leather fabric and/or any synthetic materials These variations may appear in different surfaces of a single item, an area of a product when compared with that same area on an identical product, or on differing surfaces of different pieces of a matching set.
  • All buyer’s remorse returns will be credited the cost of the merchandise less than a 30% handling/restocking fee.
  • The return shipping arrangements are the responsibility of the customer.
  • All merchandise must be in its original packaging, unused, and resalable.
  • If an item is returned in poor condition, craving Trends LLC. reserves the right to increase the handling/restocking fee.
  • To initiate a return, please reach out to customerfirst@cravintrends.com.com with an RA request.

 RETURNS

CUSTOMER SERVICE

  • Customer Service
  • Q: How do I report a customer service issue?
  • A: Send an e-mail to customer-service@cravintrends.com
  • To process a service request, you are required to provide the following: account name, order number, details of the issue, photos of the product plus photos of the product packaging.
  • Q: What is your return period?
  • A: We accept returns within 30 days from the date of delivery.
  • This is also a 30-day service period: any reports of damage, defect, missing items/missing parts, incorrect item(s) received, etc. must be sent to customer-service@cravintrends.com within 30 days from the date of delivery.
  • We do not cover any issues reported to us after this period, nor do we accept returns sent back after this time.

RETURNS / REFUNDS

NON-REFUNDABLE ITEMS

  • Custom order items, including Furniture and Art
  • Clearance Items
  • Personalized items
  • Bundled items at discounted rates, for example, “3 for $30” (unless the entire bundle is returned)
  • Items marked “Non-Returnable” on the product page.
  • Items you have already assembled
  • ***Mattress return disclaimer: All mattress purchases cannot be canceled, non-exchangeable and non-returnable after being shipped or picked up due to strict health code standards. ***

However, if your item is damaged or defective these exceptions do not apply.

In this case, contact us at customer-service@cravintrends.com

we’ll take care of it and work with you to find the best solution.

PLEASE: DO NOT RETURN PRODUCTS TO OUR OFFICE’S ADDRESS. SINCE WE ARE SHIPPING FROM LOCATIONS.

Refunds or exchanges for returns will be processed when the item has been received in our warehouse. Upon return, your item will be inspected, and exchanges, credits, or refunds will be issued for the purchase price. Please allow up to 2 to 3 weeks for your refund or exchange to process.

*Some conditions apply to see below for conditions.

  • Please notify us within 30 days of delivery to request a return authorization.
  • If the return is due to an order being damaged, defective, or incorrect, then we will arrange for a prepaid return at our expense and issue a full refund shortly after the return is received and inspections are made AT THE RETURN ADDRESS WAREHOUSE STATED ON THE PRODUCT PACKAGING
  • If the return is due to a reason other than the item being damaged, defective, or incorrect then the customer is responsible for shipping costs incurred.
  • Please note that while we do offer free shipping for many products on our website, the customer is responsible for all shipping costs incurred on returned orders that are not damaged, defective, or incorrect. Before returning a product, please obtain a return authorization by contacting us and providing the following information: customer name, item(s) to be returned, and the nature of the problem.
  • Refund minus any applicable return shipping cost will be issued shortly after return is received back at our warehouse.

PLEASE: DO NOT RETURN PRODUCTS TO OUR OFFICE’S ADDRESS. SINCE WE ARE SHIPPING PRODUCTS FROM MANY DESTINATIONS,  PLEASE USE THE RETURN ADDRESS STATED ON PACKAGING.

SPACE LIMITATIONS

Customers are responsible for their space limitations. Please be conscious of passages that could cause delivery issues (e.g., stairwells, hallways, doorways, Cancellation Policy at Craving  Trends LLC. – Cravintrends.com We are proud of how quickly our orders are shipped, but for this reason, we cannot guarantee that orders placed on our site will be canceled before shipment. Therefore, please review your order carefully to avoid cancellation. However, if you need to cancel your order, please contact us as soon as possible.

  • Please email customer-service@cravintrends.com with your order number and a cancellation request.
  • If your orders happen to be out of stock after replacing your order a full refund can be issued
  • If your order has not yet flowed through to our warehouse,(we cannot guarantee the delay) we are usually able to cancel and issue a full refund.
  • However, if your order has flowed through to our warehouse or has been picked by our warehouse staff and loaded into a trailer for shipping, we may not be able to cancel.
  • All cancellation requests are best-effort: we cannot guarantee that we will be able to cancel your order until we’ve checked its processing status and have provided a response to your inquiry.
  • If an order has shipped and you would still like to cancel, you are responsible for shipping fees and a 30% return handling/restocking charge.
  • Orders originating outside of the continental United States cannot be canceled once shipping has been initiated.

Will you restock items indicated as out of stock 

If items are temporarily out-of-stock, we will contact you as soon as possible by phone or email. You will have the choice to keep the order as placed, adjust it to exclude the back-ordered item, or cancel the order. The total shipping and handling charges will be appropriately adjusted and charged as the merchandise is shipped. Please note total shipping and handling charges will not increase for split orders of accessory items. Combining in stock and out of stock items in your order will cause a delay in the shipping of your order until all items have arrived.

Will I receive the same product that I see in the picture?”At Craving Trends LLC. cravintrends.com we make our best to represent faithfully our product in images photos illustrations and videos.

The product has to be the same as in the picture, but in some instances where unseen updates to the product may represent a few alterations in some details.

The color has to be the same as in the picture, but color can be affected by the intensity and warmth of the surrounding light. Therefore shades of color may look different in the different light settings.

  • If you receive the wrong item, notify us immediately (but no later than 30 days after delivery) via email with photo evidence to customer-service@cravintrends.com.
  • Please include photos of the packaging, especially the markings/item details that are printed on the carton itself.
  • Please provide your Craving Trends LLC. cravintrends order number in the subject of the email.
  • After evaluation, we will provide a resolution. If you decide that you do not want the correct item, you will be entitled to a full refund on the item once returned unless the item returns damaged. There will be a 30% restocking fee in the case that an incorrect item is returned in a damaged condition.
  • However, Craving Trends LLC.
  • reserves the right to correct typographical or photographic errors at any time.  This may involve a small margin of error in product dimensions, product features, finish colors, and other similar product specifications.

    Important Notice:

    • Natural raw materials used for the construction of our furnishings will have variations in areas such as (but not limited to) color, pattern, grain, fabric, texture. This includes substances such as wood and leather fabric and/or any synthetic materials These variations may appear in different surfaces of a single item, an area of a product when compared with that same area on an identical product, or on differing surfaces of different pieces of a matching set.
  • All buyer’s remorse returns will be credited the cost of the merchandise less than a 30% handling/restocking fee.
  • The return shipping arrangements are the responsibility of the customer.
  • All merchandise must be in its original packaging, unused, and resalable.
  • If an item is returned in poor condition, craving Trends LLC. reserves the right to increase the handling/restocking fee.
  • To initiate a return, please reach out to customer-service@cravintrends.com. with an RA request.

HOW TO PLACE ORDERS FROM THE ONLINE SHOP?” We offer secure ordering so that you can choose the products with complete peace of mind. So you can add to your cart you filter by price, color and brands, compare product get information about shipping and taxes when you log into your account

Placing an order on cravintrends.com it is safe, easy, and fast. You can check your order status and make changes every step of the way using My Account, which can be easily browsed through the links on the right-hand side of the page.

If you require assistance you can reach us at Customer-service@cravintrends.com Our product specialists are available to answer any questions you may have.5 days a week: Mon – Fri: 9.00AM – 5.00pmt MTS. we are closed on weekend and statuary holidays

PLACING AN ORDER

During the checkout process, you may choose any of our secure current payment options and continue to place your order.

Simply add items to your cart and proceed to the Checkout page where you will have the opportunity to check your order and make a payment option. We will ship your order for free shortly after we receive full payment from you. Please note that we will not ship your order until we receive payment from you. and fill correctly your billing and shipping address.

We accept all major credit Card, American Express, Discover, MasterCard and Visa. If a debit, payment will be withdrawn immediately.

Please keep in mind that fraud checks may occur. For security purposes, we may verify the address details with a third-party fraud check company. If there is a security concern, we may ask for additional information in order to process the order. This process is done as quickly as possible; however, on occasion, doing so may result in delaying the order.

If you have a PayPal account, you can click 

PAYMENTS GATEWAYS

Woo-commerce pay, accept major credit cards, Amazon Pay. 

Why has sales tax been applied to my order?

  • Unless proper documentation has been supplied to us,
  • sales tax will apply to orders shipping to an address in Illinois or in California.

Is your furniture commercially rated? How will this withstand use in a restaurant or hotel?

  • None of our furniture is commercially rated –we specialize in home furnishings.
  • If you are considering a purchase for a restaurant or hotel,
  • We encourage you to purchase one unit as a sample before proceeding to make a bulk purchase.

Do you have a warranty for a specific use or in general?

  • We do not. If you have specific questions if a product will be appropriate for your use, we request that you order a sample for that product before proceeding with a larger order.
  • Craving Trends LLC. Cravintrends. does not offer a warranty of merchantability.

How do I know when cravintrends / Craving Trends LLC. has new products?

  • Craving Trends LLC. introduces new products periodically every month!
  • To be the first to know about our new items, and receive exceptional offers please sign up for our email newsletter.